- Are RatnaStone gemstones natural?
- Each product page states whether a gemstone is natural or synthetic and discloses known treatments. Review the product attributes before purchasing.
- Do you provide gemstone certificates?
- When a certificate is available for a specific stone, we show the laboratory name, certificate number and document link on that product page. We do not create fake certificate information.
- Do you ship across India?
- Yes. RatnaStone ships across India. Shipping timelines and charges are shown at checkout and in the shipping policy.
- Can I return a gemstone?
- Returns are handled according to our return policy. Please review eligibility, timelines and condition requirements before initiating a return.
- Do gemstones guarantee astrology or medical results?
- No. RatnaStone does not claim guaranteed astrology outcomes, medical benefits, luck or wealth. We focus on factual product and certification information.
- What is your return window?
- Eligible returns are accepted within the timeframe stated in the return policy, subject to condition and documentation requirements.
- How long does shipping take within India?
- Most domestic orders are processed within 1–2 business days. Delivery timelines vary by destination and courier partner.
